FAQs

Q: What is the deadline for placing orders?
A: Orders must be placed by 12 noon the Friday before the day you want your meal. (Example: Next Thursday's lunch must be ordered by this Friday at noon)

Q: What is the price for each meal?
A: The price per lunch is $4.00. A processing fee of 1% ($0.04 per meal) is added for payments made via credit cards in the system..

Q: Can I cancel a meal once the order has been placed?
A: Meals can be cancelled until 7:30 a.m. the morning for which the meals were ordered. After 7:30 a.m. all sales are final. (Example: Monday\'s lunch must be cancelled by Monday at 7:30 a.m.)

Q: How do I cancel a meal?
A: To cancel a meal, log in to your account. On the main page there is a \"Meals Order\" section there you will see a link that says \"cancel\" next to the days for which you have ordered. Click on this link and confirm that you would like to cancel this meal. A credit for the value of the meal(s) will be added to your account.

Q: What is your refund policy?
A: We have a \"No Refund Policy\" cancelled meals will result in a credit on your school lunch account. This credit will automatically be applied to your next order.

Q: What if I have children in multiple grades?
A: When you add children to your account make sure you select the correct grade for each child.

Q: What happens if my child is sick?
A: If your child is out sick, please login and cancel your meal.

Q: What are the drink options with the meals?
A: All meals include your choice of 1% unflavored milk or Fat free Chocolate Milk. A vanilla soy is available for those in need of a milk substitute.


Q: What is your privacy policy?
A: We will not sell or disclose any contact information submitted through our site to any third party. All personal information will be kept confidential. We will only use your contact information to correspond with you about important matters concerning our lunch program.